Frequently Asked Questions

Q & A "Here we give answers to the most frequently asked questions to give you an insight and to assist you in answering most frequently asked questions about the dental plan.

Q: Why should I choose this plan? A: The Dental Plan offers a host of discounts, not only for the routine treatments, but also for the expensive services. Q: Who is a dental care provider in the network? A: A dental care provider is one of the selected dentists who are in our network of approved dentists who may be one of the dentists in your area. The information is also available in our Dental Locator. Q: How can a member change his/her dentists? A: It is a very simple procedure and no paper work is required. You can change the dentist any time. Just call our customer service representative to inquire whether the dentist is participating in the EDP Dental Plan. Q: Can the plan be used for specialty treatments? A: Of course! We are here to give you all the benefits of the plan. These benefits are carefully chosen to bring the best services and affordability in your reach. Many members join to take advantage of the Specialty Fee Schedule while maintaining regular dentists. Q: What are the requirements for group dental plan? A: We offer special reduced rates for Groups, Unions and companies of 10 or more. All you require is to submit 10 applications to receive the benefit of group rates. Q: What are the eligibility requirements? A:The Dental Plan can be obtained by anyone under any age category. We have plans for individuals, couples, families and groups. Q: How soon can I visit a dentist? A: As soon as the application is accepted by us. We send the membership card and plan to you. It is faster via Internet or by phone. In the interim we will contact the dental provider you choose and confirm your eligibility. Q: Who is the provider? A: A provider is a dentist who is participating with us and offers the services as mentioned in the Plan at a discounted and predetermined rate. These are dedicated and trusted practitioners and deliver quality services. Q: What is the Membership duration? A: This is a yearly membership that is effective from the date you receive your membership card.   Though we have tried to collect and give answers to most of the queries that we have received in the past, you can call on our toll free number, or contact us by fax, email, website for any further assistance. We have a well-trained team that is geared to give all possible help to your utmost satisfaction. We are here to serve you in a better way day after day.